Work · Case study
Online preregistration for a new gym location.
A custom web app that let Fitness Depot sign up members before its new Meridian, Mississippi location opened.
- Custom Software
The challenge
Fitness Depot wanted members signed up before its new Meridian location launched. That meant taking payment details and signed membership contracts online, securely, from a phone or a computer.
What we did
We built a custom web app, the Promotional Preregistration Module (PPM).
- A sign-up flow for the current promotion that checked every entry. Only verified card or bank (ACH) details could be submitted.
- A contract that adjusted itself to each member’s choices, such as adding a minor, and to changes in the offer.
- E-signatures, with a PDF of each signed contract sent to the member and to gym staff.
- Encryption in transit and at rest, including the stored contracts.
- The same experience on phone and desktop, with a quick way to message staff for help.
The result
The PPM ran for several months before the launch and took hundreds of preregistrations. Collecting contract signatures, payment details and more up front saved the staff an enormous amount of time. The app has since been retired.
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